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Thank you for visiting and shopping at Red Valley Supply.

Following are the terms and conditions that constitute our Shipping Policy.

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Domestic Shipping Policy

 

RVS does not currently offer shipping outside of the continental U.S to comply with ITAR regulations

 

Shipment processing time

All orders made before 12:00PM are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. 

Currently all orders above $100 USD Receive free shipping.

All orders below the $100 USD Free-Shipping threshold pay a flat $9.99 USD Fee.

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Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Red Valley Supply LLC. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Red Valley Supply LLC. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.